Comments on: Cancelling AOL http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/ Specializing in Bovine Fecal Detection Since January of 2002 Sat, 04 Feb 2012 17:29:03 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: 10bob http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-176941 10bob Sun, 21 Feb 2010 21:45:23 +0000 http://www.insignificantthoughts.com/?p=2411#comment-176941 I emailed AOl and received the following:<br>To cancel an AOL account:<br>email: <a href="mailto:CancelWSAUK@aol.com" rel="nofollow">CancelWSAUK@aol.com</a><br>subject: TERMINATE MY ACCOUNT I emailed AOl and received the following:
To cancel an AOL account:
email: CancelWSAUK@aol.com
subject: TERMINATE MY ACCOUNT

]]> By: Riz http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-168198 Riz Mon, 28 Dec 2009 20:58:13 +0000 http://www.insignificantthoughts.com/?p=2411#comment-168198 Wow! I just came across this and I have to say I can't believe how INCREDIBLY myopic you are Vincent Ferrari. That guy was obviously worried that your account was still in use even though you knew it wasn't. The amount of times I've had idiots ask me to change DNS settings etc. when they have been 100% sure they are right and I know they are wrong - all I can do is ask them questions to investigate if they are right or not; at least the questions may highlight the misunderstanding either at my end or theirs. What gets me is an American has the audacity to accuse this guy of being out of line when most consumer transactions in the States are accommpanied by an empty and facile 'Have a nice day'. He was obviously just trying to establish why you were so curt in tone and emphatic in wanting to cancel your account when it showed 70 hours of activity for the most recent billing period. Wow! I just came across this and I have to say I can’t believe how INCREDIBLY myopic you are Vincent Ferrari. That guy was obviously worried that your account was still in use even though you knew it wasn’t. The amount of times I’ve had idiots ask me to change DNS settings etc. when they have been 100% sure they are right and I know they are wrong – all I can do is ask them questions to investigate if they are right or not; at least the questions may highlight the misunderstanding either at my end or theirs. What gets me is an American has the audacity to accuse this guy of being out of line when most consumer transactions in the States are accommpanied by an empty and facile ‘Have a nice day’. He was obviously just trying to establish why you were so curt in tone and emphatic in wanting to cancel your account when it showed 70 hours of activity for the most recent billing period.

]]> By: Riz http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-189805 Riz Mon, 28 Dec 2009 20:58:00 +0000 http://www.insignificantthoughts.com/?p=2411#comment-189805 Wow! I just came across this and I have to say I can't believe how INCREDIBLY myopic you are Vincent Ferrari. That guy was obviously worried that your account was still in use even though you knew it wasn't. The amount of times I've had idiots ask me to change DNS settings etc. when they have been 100% sure they are right and I know they are wrong - all I can do is ask them questions to investigate if they are right or not; at least the questions may highlight the misunderstanding either at my end or theirs. What gets me is an American has the audacity to accuse this guy of being out of line when most consumer transactions in the States are accommpanied by an empty and facile 'Have a nice day'. He was obviously just trying to establish why you were so curt in tone and emphatic in wanting to cancel your account when it showed 70 hours of activity for the most recent billing period. Wow! I just came across this and I have to say I can’t believe how INCREDIBLY myopic you are Vincent Ferrari. That guy was obviously worried that your account was still in use even though you knew it wasn’t. The amount of times I’ve had idiots ask me to change DNS settings etc. when they have been 100% sure they are right and I know they are wrong – all I can do is ask them questions to investigate if they are right or not; at least the questions may highlight the misunderstanding either at my end or theirs. What gets me is an American has the audacity to accuse this guy of being out of line when most consumer transactions in the States are accommpanied by an empty and facile ‘Have a nice day’. He was obviously just trying to establish why you were so curt in tone and emphatic in wanting to cancel your account when it showed 70 hours of activity for the most recent billing period.

]]> By: Onpon http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-163054 Onpon Thu, 03 Dec 2009 03:19:16 +0000 http://www.insignificantthoughts.com/?p=2411#comment-163054 The link is broken. The audio clip is actually located at: http://www.ebaumsworld.com/audio/play/841/ The link is broken. The audio clip is actually located at:

http://www.ebaumsworld.com/audio/play/841/

]]> By: Onpon http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-189804 Onpon Thu, 03 Dec 2009 03:19:00 +0000 http://www.insignificantthoughts.com/?p=2411#comment-189804 The link is broken. The audio clip is actually located at: http://www.ebaumsworld.com/audio/play/841/ The link is broken. The audio clip is actually located at:

http://www.ebaumsworld.com/audio/play/841/

]]> By: Erick http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-161192 Erick Sat, 21 Nov 2009 21:00:44 +0000 http://www.insignificantthoughts.com/?p=2411#comment-161192 Cool story, bro. Cool story, bro.

]]> By: Erick http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-189803 Erick Sat, 21 Nov 2009 21:00:00 +0000 http://www.insignificantthoughts.com/?p=2411#comment-189803 Cool story, bro. Cool story, bro.

]]> By: Dave Walls http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-157645 Dave Walls Tue, 03 Nov 2009 17:44:25 +0000 http://www.insignificantthoughts.com/?p=2411#comment-157645 When you get redirected to ebaumsworld, do a simple search for "Cancel AOL" - the file pops up first in the search results. When you get redirected to ebaumsworld, do a simple search for “Cancel AOL” – the file pops up first in the search results.

]]> By: Dave Walls http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-189802 Dave Walls Tue, 03 Nov 2009 17:44:00 +0000 http://www.insignificantthoughts.com/?p=2411#comment-189802 When you get redirected to ebaumsworld, do a simple search for "Cancel AOL" - the file pops up first in the search results. When you get redirected to ebaumsworld, do a simple search for “Cancel AOL” – the file pops up first in the search results.

]]> By: JM http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-156178 JM Tue, 27 Oct 2009 21:20:16 +0000 http://www.insignificantthoughts.com/?p=2411#comment-156178 Hey... I can't access the audio blog :( Anything we can do to access it?? Hey… I can’t access the audio blog :(
Anything we can do to access it??

]]> By: JM http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-189801 JM Tue, 27 Oct 2009 21:20:00 +0000 http://www.insignificantthoughts.com/?p=2411#comment-189801 Hey... I can't access the audio blog :( Anything we can do to access it?? Hey… I can’t access the audio blog :(
Anything we can do to access it??

]]> By: DereksDiscourse http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-155007 DereksDiscourse Fri, 16 Oct 2009 21:51:03 +0000 http://www.insignificantthoughts.com/?p=2411#comment-155007 Hello my good man, putfile now just redirects to ebaumsworld. Any chance this file is still around? Hello my good man,

putfile now just redirects to ebaumsworld. Any chance this file is still around?

]]> By: DereksDiscourse http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-189800 DereksDiscourse Fri, 16 Oct 2009 21:51:00 +0000 http://www.insignificantthoughts.com/?p=2411#comment-189800 Hello my good man, putfile now just redirects to ebaumsworld. Any chance this file is still around? Hello my good man,

putfile now just redirects to ebaumsworld. Any chance this file is still around?

]]> By: Jenrose http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-97021 Jenrose Mon, 13 Oct 2008 10:17:02 +0000 http://www.insignificantthoughts.com/?p=2411#comment-97021 I had a nearly identical experience with Compuserve, in my case I had a duplicate account because I was a forum moderator, and when I told him to cancel the paid account, he gave me the runaround, said he was canceling it, and then THEY KEPT CHARGING ME. When I saw it on my bill, I hit the roof and called them...the guy had been fired already for pulling the same crap with other people. Apparently they had a retention bonus. I had a nearly identical experience with Compuserve, in my case I had a duplicate account because I was a forum moderator, and when I told him to cancel the paid account, he gave me the runaround, said he was canceling it, and then THEY KEPT CHARGING ME. When I saw it on my bill, I hit the roof and called them…the guy had been fired already for pulling the same crap with other people. Apparently they had a retention bonus.

]]> By: Jenrose http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-189799 Jenrose Mon, 13 Oct 2008 10:17:00 +0000 http://www.insignificantthoughts.com/?p=2411#comment-189799 I had a nearly identical experience with Compuserve, in my case I had a duplicate account because I was a forum moderator, and when I told him to cancel the paid account, he gave me the runaround, said he was canceling it, and then THEY KEPT CHARGING ME. When I saw it on my bill, I hit the roof and called them...the guy had been fired already for pulling the same crap with other people. Apparently they had a retention bonus. I had a nearly identical experience with Compuserve, in my case I had a duplicate account because I was a forum moderator, and when I told him to cancel the paid account, he gave me the runaround, said he was canceling it, and then THEY KEPT CHARGING ME. When I saw it on my bill, I hit the roof and called them…the guy had been fired already for pulling the same crap with other people. Apparently they had a retention bonus.

]]> By: Jon http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-92062 Jon Tue, 23 Sep 2008 22:44:47 +0000 http://www.insignificantthoughts.com/?p=2411#comment-92062 I had NEVER had it go to that point before in my life. I have made it clear after their song and dance, and they've gone ahead and canceled. That guy was just a jerk. I had NEVER had it go to that point before in my life. I have made it clear after their song and dance, and they’ve gone ahead and canceled. That guy was just a jerk.

]]> By: Jon http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-189798 Jon Tue, 23 Sep 2008 22:44:00 +0000 http://www.insignificantthoughts.com/?p=2411#comment-189798 I had NEVER had it go to that point before in my life. I have made it clear after their song and dance, and they've gone ahead and canceled. That guy was just a jerk. I had NEVER had it go to that point before in my life. I have made it clear after their song and dance, and they’ve gone ahead and canceled. That guy was just a jerk.

]]> By: Web 2.0 Individuals and Small Groups are the New Influencers, Meet Three « FUEL LINES http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-89658 Web 2.0 Individuals and Small Groups are the New Influencers, Meet Three « FUEL LINES Tue, 09 Sep 2008 16:04:25 +0000 http://www.insignificantthoughts.com/?p=2411#comment-89658 [...] Vincent Ferrari, 30 years old, a blogger, called AOL to cancel his service. He recorded a phone call with a rude AOL customer service representative who refused to grant Ferrari’s request, 21 times over a five minute period.  Over 300,000 people attempt to download his clip from his blog site crashing it. The news spread and he was interviewed by the New York Times and the Today Show. The recorded clip has been played by millions of people and a huge embarasement for the company. Listen here. [...] [...] Vincent Ferrari, 30 years old, a blogger, called AOL to cancel his service. He recorded a phone call with a rude AOL customer service representative who refused to grant Ferrari’s request, 21 times over a five minute period.  Over 300,000 people attempt to download his clip from his blog site crashing it. The news spread and he was interviewed by the New York Times and the Today Show. The recorded clip has been played by millions of people and a huge embarasement for the company. Listen here. [...]

]]> By: Teena in Toronto http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-89545 Teena in Toronto Tue, 09 Sep 2008 02:41:15 +0000 http://www.insignificantthoughts.com/?p=2411#comment-89545 I just read about your call in "The New Influencers". Poor you! I just read about your call in “The New Influencers”. Poor you!

]]> By: Teena in Toronto http://www.insignificantthoughts.com/2006/06/13/cancelling-aol/#comment-189797 Teena in Toronto Tue, 09 Sep 2008 02:41:00 +0000 http://www.insignificantthoughts.com/?p=2411#comment-189797 I just read about your call in "The New Influencers". Poor you! I just read about your call in “The New Influencers”. Poor you!

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