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Monthly Archives: June 2006
Verizon Caves In, Consumers Cheer
After years of being told, one cellular carrier is finally doing what customers have been asking them to do forever, and then some. In the near future, Verizon Wireless will: 1. Prorate the term fee. This is an interesting move … Continue reading
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The Consumerist.com Interview
Yes folks, it’s the last of my self-whoring, and fitting it ends where the inspiration came from. I bring you, Vincent Ferrari as interviewed by the awesome Ben @ consumerist and Joel @ Gizmodo at the really hip and trendy … Continue reading
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My Favorite Posts…
Are from the idiots who say that only AOL bashing posts are on here, when their comments are clearly right there on the page (usually two above them). I guess it really is true. Any idiot can get on the … Continue reading
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What Customer Service Really Means
Over the past two weeks, it would seem the focus of insignificant thoughts has been AOL. AOL this. AOL that. The reality is that the customer service I received was abhorrent and if I hadn’t documented it, you could bet … Continue reading
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The End of Appearances
Okay folks, these are the last three… Tomorrow morning, 8:10 EST: 106.9 The Fox, Suffolk VA, The John and Leila Show Tomorrow morning, between 10 am and 11 am EST: WLUP-FM, Chicago, The John Brandmeier Radio Show Tuesday evening, I’m … Continue reading
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And We’re Back
Okay folks, insignificantthoughts.com is now back looking the way it should. The light look has gone away and we have weathered the storm. This week, no AOL talk unless some of the stuff I’m working on turns into something interesting. … Continue reading
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For all the armchair lawyers…
Just for reference purposes, to all the geniuses who think recording a conversation is illegal: Telephone Recording Laws: States Requiring One Party Notification Alabama Alaska Arizona Arkansas Colorado District Of Columbia Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana … Continue reading
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Open Call for AOL Retention Specialists or Employees
Okay folks, here’s an open challenge for any of you to put your money where your mouth is. I will interview, anonymously (after somehow verifying your employment at AOL), ANY ONE of you. Since many people are saying that this … Continue reading
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More Appearances
Tonight: Between 7 and 8: The Situation Room on CNN. Jeanne Moost actually came to my house to interview me in my office with all the requisite b-roll footage of me working on the computer, scrolling on my site, and … Continue reading
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More Appearances
Okay folks, the hits just keep on coming. Here’s tomorrow’s schedule thus far: 8:00am EST: Michael Smerconish (who interviewed me today on Scarborough Country) in Philly (don’t know the station, sorry). 7:00pm EST: John and Ken on KFI, AM 640 … Continue reading
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Light Mode!
Gonna be running this site in this layout for a bit. It’s less of a strain on the server. The old layout will be back soon.
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More Appearance News
Okay everyone. Tonight, between 9:20 pm and 9:40pm, I’ll be on Scarborough Country with Michael Smerconish. That’s right, another NBC property wants to sit down and talk with the Patron Saint of Customer Dissatisfaction. Anyway, tune in. There will be … Continue reading
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Appearance #2 From Today
So Toby was kind enough to provide video of my appearance on the Today Show today. Thanks Toby! [tags]aol, cancellation, today, matt lauer, vincent ferrari[/tags]
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Whirlwind Time:
UPDATE: HERE’S THE SCHEDULE: CNBC: 7:30 AM (TUNE IN A BIT EARLY) WITH BECKY QUICK (WHO IS REALLY ULTIMATELY NICE ON THE PHONE) NBC: THE TODAY SHOW AT 7:44 AM (AGAIN, TRY TO GET THERE RIGHT AFTER INTERVIEW ONE) WITH … Continue reading
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AOL Apologizes, Officially.
Nicholas Graham, Executive Vice President of AOL Corporate Communications contacted me to officially apologize for the infamous “Jon” call. Here’s the full text of the e-mail: Vincent, thank you for returning my phone call. I appreciate hearing from you and … Continue reading
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Another Brain Teaser
The English language has at least one nine-letter word that remains a valid word as each of its letters is successively removed. What’s the word? [tags]brain teaser[/tags]
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Brain Teaser
26 L in the A 24 H in the D Solve for L, A, H, and D. It’s easy. [tags]brain teaser, puzzle[/tags]
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We Promise Nothing so You Save Money
So… Recently I posted about moving off my new host to a new one, and then onto a new server shortly thereafter. I teased it with a note that more information would be coming later when the time was right. … Continue reading
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What a week…
I really don’t know where to start with this, to be honest, so I’m just going to turn this into the narrative to end all narratives and hope it makes some kind of sense when it’s all done. Two weeks … Continue reading
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Transformers: The Movie Special Edition DVD
Now this is something I simply must have in my DVD collection. To celebrate the 20th Anniversary of the original Transformers movie, and to cash-in on the up-coming Live-Action film, Sony has announced an Anniversary Special Edition DVD release. According … Continue reading
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