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I'm a 32-year old Bronx livin' sarcastic bastard. If you cross me, I'll shred you. I have no problems sharing my opinion whether you want to hear it or not, so get used to it. There's a lot of it going on here. Hang around if you'd like and comment if you dare.
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Putting it lightly…

Ted Leonsis of AOL:

With apologies to the Stones, let’s admit right here and now that AOL customers and users might be forgiven if this was their chosen theme song for the past few months. From stories about inappropriate customer service (nod to Vincent Ferrari), to recent missteps on customer search data, we’ve taken our licks at AOL. And rightly so.

Inappropriate? How about company-directed and encouraged?

Missteps on cusomer search? How about company-directed and encouraged?

Both cases do have one thing in common, though. The lower folks on the totem pole are gone while the higher ups are shifting all the blame to them.

The more things change…

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This entry was posted on Wednesday, August 23rd, 2006 at 10:25 am and is filed under Interesting. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

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