Jan 01 2007
Microsoft’s Copy Protection Hurts Windows Use
Anyone who works in the IT Department of a large company knows this already, but it’s still refreshing to see someone else suffering through it (not refreshing to see them suffer, refreshing to see you’re not alone).
I saw an interesting article on TechMeme that started out simply enough, but quickly devolved into a maddening foray into the silly patchwork copy protections that Microsoft uses to treat legitimate users like automatic pirates. Oftentimes we hear companies like Microsoft and Adobe tell us how they’re only interested in stopping casual copying of CD’s, which they believe accounts for most of the pirated software that’s on the black market. What always ends up happening, however, is that legitimate users end up being hurt and often train themselves to become closet pirates just to make the software do what it really should be doing anyway.
It started out quite simply, a client needed to set up a small branch office, something I do almost every week. Four workstation and a repository for files, occasional backups, and a shared printer is all they would need, nothing special. Five HP 5100s, a printer, a Promise TX2300 with mirrored drives and a DVD-R was all I needed. That was the easy part.
Out came the anaemic 40GB drive from one HP, and in when the Promise controller and two WD 200GB SATA drives. The TX2300 was a snap to set up, the hardest part was rebooting 10 times until I caught that CTRL-F is the key to get into the card BIOS. A minute later, the RAID was built and it was time to restore the OS from the CDs. Two thumbs up to Promise here, it really could not be easier.
This is where the pain began. Microsoft has a policy where the vendors can’t ship you a Windows CD so instead they have to send you a series of restore CDs. These option-free exercises in rookie programming mistakes are a shining example of what is wrong with the industry. HP, like the weak willed jellyfishes that they are, went along with this plan rather than stand up for the people paying them.
It simply gets worse from there on.
Incidentally, if you order a Dell from the Optiplex line of computers, you get a fully functional non-proprietary Windows XP SP2 CD with it. Dell seems to be one of the few companies that has historically told MS to drop dead with regards to calling their customers pirates.
Shame HP doesn’t do the same.
Anyway, read the rest of the story because the end result is quite interesting. For a corporation that is a Microsoft client, Windows is no longer the option of choice for server operating systems. In effect, Microsoft (and HP by proxy) have walked themselves right out of a legitimate paying customer’s business.
Imagine that.
But hey, Microsoft. Look on the bright side. At least they aren’t installing your OS on “unauthorized” hardware anymore.
Technorati Tags: microsoft, windows, drm, copy protection

January 1st, 2007 at 4:29 pm
HP _can_ do this, they just choose not to. There is no pressure/policy from Microsoft that I’m aware of in regards to providing the customer with the original OS. Dell now charges you money if you want the real disk! If you don’t buy it, you have to just settle for the hidden restore partition on the hard drive.
Also, it should be noted that HP/Compaq has a specialized setup process for servers that you buy from them. Regarding the CD keys not working, that’s not Microsoft’s fault. Blame HP. Call them up and give them hell.
This whole article seems like it’s written by someone who has no clue about what they’re doing.
At our shop, we have copies of all the main OS’s on hand, and just purchase additional keys/licenses when we need to. We’re not locked into a vendor-specific version of the OS (like this person described) because we’re just installing regular Windows Server 2003, or Windows XP, etc…
January 1st, 2007 at 4:43 pm
You are right that HP can and chooses not to, and he is wrong that MS does require it to be that way otherwise Dell would do it.
That being said, I wouldn’t be surprised if that’s part of their agreement with certain manufacturers. Toshiba, Sony, HP/Compaq, Gateway, and others do something similar and I have a feeling the only thing getting Dell out of it is volume.
Either way, for MS to even be involved in such a silly misuse of their OS only hurts them in the end and now that there are some viable alternatives to Windows (Mac OS and Suse/Ubuntu) I think more people are going to be willing to part with MS than before.
I also agree with you on the non-Vendor-Specific licensing of an OS. Everyone should operate that way (we do in my company also). If you buy a box with an OS installed, you’re pretty much asking for drama the minute you have to go back to the install disks (unless you’re using Dell machines).