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Sony Continues To Treat Its Customers Like Criminals

I called Sony Electronics help line and they said to call Sony Pictures 1-800-860-2878 which I did.

The following is a compression of our discussion:

Sony Tech: We know about this problem. Its our new copy protection that’s making these discs unplayable in some players including our own, we do not intend to change the copy protection. The only correction to this problem is a firmware update to your player. The electronics division know about this and should have given you this information.

Me: OK send me the firmware update.

Sony Tech: We do not have one as yet.

Me: OK (a bit frustrated) when will it be available?

Sony Tech: It could be 2 weeks it could be a month, we don’t know.

So you buy a DVD player. A Sony. You buy a Sony movie that can’t read the Sony copy protection. Sony doesn’t know when a fix is coming.

Why do people continue to buy Sony products? You people must be out of your f’ing minds.

Sony Strikes Again via Slashdot

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