Wheelchair-Bound Passenger Annoyed That Conductor Pointed it Out

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A lawsuit happy passenger with cerebral palsy on a LIRR train has decided that telling everyone that the train was held up because they needed to help him get off the train is grounds enough to sue.

In the suit, Faggiani says he notified a conductor as he boarded that he would need a ramp to get off. But the conductor apparently forgot, and when Faggiani arrived at his station, his father had to summon help. That’s when they heard the announcement that the train would be delayed because of a “wheelchair patient.” Faggiani tells Newsday, “He just kept emphasizing ‘wheelchair,’ ‘wheelchair,’ ‘wheelchair.’ You could just imagine all those eyes staring at me.”

Apparently Faggiani objected to the rest of the train being told that his special need for assistance in leaving the train was the reason for the delay, and objected to the fact that he was in a wheelchair being pointed out to other riders. For that “embarassment,” Mr. Faggiani is seeking “unspecified damages.”

I wonder how much money makes all that horrible pain and humiliation go away?

(Photo courtesy of LIRRhistory.com)

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  • http://jeffandcarol.com/jeff Jeff Egnaczyk

    I think reasonable people understand that trains get delayed. What really pisses them off though is when they have no idea what is causing the delay. Keeping your customers in the loop, if it doesn’t make them happy, will at least mitigate anger.

  • http://jeffandcarol.com/jeff Jeff Egnaczyk

    I think reasonable people understand that trains get delayed. What really pisses them off though is when they have no idea what is causing the delay. Keeping your customers in the loop, if it doesn’t make them happy, will at least mitigate anger.

  • http://www.insignificantthoughts.com/ Vinny

    What it sounds like to me is that this guy just got annoyed that they said he was the cause for the delay. My bet is he’s saying the conductor “emphasized” the wheelchair part, but he’s annoyed that it was mentioned at all.

    I still would love to know how much money makes all that embarassment and psychological devastation go away.

  • http://www.insignificantthoughts.com Vinny

    What it sounds like to me is that this guy just got annoyed that they said he was the cause for the delay. My bet is he’s saying the conductor “emphasized” the wheelchair part, but he’s annoyed that it was mentioned at all.

    I still would love to know how much money makes all that embarassment and psychological devastation go away.