What happens when you’re an arrogant prick accustomed to people telling you how wonderfully smart you are? You spew forth stupidity and top it with a heaping helping of nastiness in calling everyone else stupid.
Now, you may wonder what’s wrong with that? The reactions, in some cases, have been a little over the top to Atebits charging full price for the next iPhone version of Tweetie. The problem with Gruber slamming Alyssa Milano in his post is that that isn’t the whole story.
Read the negative reviews on the current version and you see there’s a lot more to the story.
1. No updates for OS 3.0 which means that 3 months after its release, Tweetie still can’t do copy and paste.
2. Infrequent updates that don’t really add any functionality.
3. Numerous posts about the crappy customer support.
4. Stability issues that were never fixed.
With all that being said, those issues are now fixed in 2.0 and they’re charging for it. Don’t you think paying customers have a right to be pissed off? I sure do.
The folks at Atebits have a right to charge what they want for their software and support it (or abandon it) as they see fit. They also, however, have an equal obligation to their users to keep their purchased software is at least mostly bug free and kept up to date, something they fell asleep at the wheel on which triggered this fit of outrage.
Some people are just angry about the price. Frankly I think those people are idiots. It is, however, completely unfair to dismiss everyone who complains about this lack-of-upgrade path as someone who’s dumb or otherwise uninformed. I notice the criticism of Atebits is something the linked article didn’t even address. Of course, why would a journalist go out and perform… You know… Journalism…