Ruminations on In-N-Out Burger | A Hamburger Today

Of course, not everyone is as enthralled by In-N-Out as I am. Despite the chain having a passionate and loyal following—I am most assuredly not the only traveler who makes In-N-Out their first stop when landing in Los Angeles—there is an inevitable backlash against the place. The dissension usually revolves around the notion that In-N-Out is “overrated” and that it is “just fast food.” As for the notion “overrated,” I don’t see how this is possible. A Double-Double, which handily trounces any other fast food burger I have tried, costs under $3, and it even compares favorably to many far pricier burgers. Of course the proper context in which to assess In-N-Out is in relation to other fast food joints, not a custom blended beef burger on a fancy bun that costs several times the cost of a whole meal at In-N-Out.

“Just fast food?” Putting aside the concept that a hamburger is supposed to be fast food, In-N-Out at the very least represents the platonic ideal of what a fast food hamburger should be. Our world would be a very different, and in my view better, place if all fast food chains operated using the same standards (both in sourcing and preparation of ingredients as well as labor practices) that In-N-Out adheres to.

I love In-N-Out, but I don’t think it’s the be-all and end-all of burgers. I look forward to going out to LA so I can dine on some fine fresh burgers, but honestly, I’ve had really good burgers elsewhere also. What differentiates In-N-Out is the whole experience, though. The fresh ingredients, the service, the burger-focused menu, the clean restaurant, and the novelty of it (for us East coasters) all contribute to the greatness of In-N-Out.

Maybe it just takes an outsider to notice the good bits.

What are your thoughts? Been to In-N-Out? What do you think?

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  • http://catsblog.catherinekeene.com/ Cat

    You are right, it’s not so much the burger, it’s not an earth-shatteringly wonderful hamburger, but it is GOOD. And you can watch the teenagers working in the back slicing potatoes – SEEING the fresh potatoes makes you feel better about your fries. The simplicity of their menu is a welcome change from the multitude of combos and “extra value” meals with countless substitutions that are available at other fast food establishments. You know what you’re getting and you know how much it will cost. The “secret menu” also makes you feel like an insider, a special customer – and they are making a special meal just for you. Patrons can sense the value in the service they receive and the quality of their food, something that many fast food restaurants lack these days.

  • http://catsblog.catherinekeene.com/ Cat

    You are right, it’s not so much the burger, it’s not an earth-shatteringly wonderful hamburger, but it is GOOD. And you can watch the teenagers working in the back slicing potatoes – SEEING the fresh potatoes makes you feel better about your fries. The simplicity of their menu is a welcome change from the multitude of combos and “extra value” meals with countless substitutions that are available at other fast food establishments. You know what you’re getting and you know how much it will cost. The “secret menu” also makes you feel like an insider, a special customer – and they are making a special meal just for you. Patrons can sense the value in the service they receive and the quality of their food, something that many fast food restaurants lack these days.

  • http://catsblog.catherinekeene.com Cat

    You are right, it’s not so much the burger, it’s not an earth-shatteringly wonderful hamburger, but it is GOOD. And you can watch the teenagers working in the back slicing potatoes – SEEING the fresh potatoes makes you feel better about your fries. The simplicity of their menu is a welcome change from the multitude of combos and “extra value” meals with countless substitutions that are available at other fast food establishments. You know what you’re getting and you know how much it will cost. The “secret menu” also makes you feel like an insider, a special customer – and they are making a special meal just for you. Patrons can sense the value in the service they receive and the quality of their food, something that many fast food restaurants lack these days.

  • Nathalie

    Plenty of CA natives LOVE in-n-out, myself included. It’s quick, fresh, high quality, clean, and they treat their employees well. We used to go a couple times per month. I have yet to get such pleasant service at any other fast food joint. Can’t wait until they come to central TX– one of two things I miss about CA (Trader Joe’s is the other). Now I’m drooling.

  • Nathalie

    Plenty of CA natives LOVE in-n-out, myself included. It’s quick, fresh, high quality, clean, and they treat their employees well. We used to go a couple times per month. I have yet to get such pleasant service at any other fast food joint. Can’t wait until they come to central TX– one of two things I miss about CA (Trader Joe’s is the other). Now I’m drooling.

  • Nathalie

    Plenty of CA natives LOVE in-n-out, myself included. It’s quick, fresh, high quality, clean, and they treat their employees well. We used to go a couple times per month. I have yet to get such pleasant service at any other fast food joint. Can’t wait until they come to central TX– one of two things I miss about CA (Trader Joe’s is the other). Now I’m drooling.

  • http://www.pdsys.org/blog/ Nicholas

    Living in So Cal, we have quite a few In-N-Outs, and my wife and I love them. You nailed it; the restaurants are always clean, the ingredients taste fresh, the staff is friendly.. I’ve never had a bad experience at an In-N-Out.

    Just don’t go through the drive-through at lunch, you’ll be waiting quite a while :)

  • http://www.pdsys.org/blog/ Nicholas

    Living in So Cal, we have quite a few In-N-Outs, and my wife and I love them. You nailed it; the restaurants are always clean, the ingredients taste fresh, the staff is friendly.. I’ve never had a bad experience at an In-N-Out.

    Just don’t go through the drive-through at lunch, you’ll be waiting quite a while :)

  • http://www.pdsys.org/blog/ Nicholas

    Living in So Cal, we have quite a few In-N-Outs, and my wife and I love them. You nailed it; the restaurants are always clean, the ingredients taste fresh, the staff is friendly.. I’ve never had a bad experience at an In-N-Out.

    Just don’t go through the drive-through at lunch, you’ll be waiting quite a while :)

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